Privacy Policy

Effective date: June 17, 2026

Top Shape Fitness ("Top Shape Fitness," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website topshapecharleston.net and to communications we send you, including text messages.

Information We Collect

We collect information you provide to us directly, such as your name, email address, mobile phone number, and any details you submit when you book a session, create an account, sign up for text messages, or contact us. We also collect basic technical information automatically when you visit our website, such as your IP address, browser type, and pages viewed, through cookies and similar technologies.

How We Use Your Information

We use your information to provide and manage personal training and fitness services; schedule appointments and classes; send appointment, class, and scheduling reminders; send billing and account notifications; respond to your questions; and operate, maintain, and improve our website and services.

Text Messaging (SMS) Privacy

When you provide your mobile phone number and opt in to receive text messages from Top Shape Fitness, we collect your mobile number and your messaging consent in order to send you appointment and class scheduling reminders and billing or account notifications. This is a transactional notification program; we do not send promotional or marketing text messages through it.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We do not sell, rent, or share your mobile phone number or SMS opt-in data with anyone.

Message frequency varies based on your appointments and account activity. Message and data rates may apply. You can opt out at any time by replying STOP to any text message. Reply HELP for assistance, or contact us at (843) 990-9123 or eric@topshapefitness.com

How We Share Information

We do not sell your personal information. We may share information only with service providers who help us operate our business (for example, our scheduling or payment processor) and only to the extent needed to perform those services, or when required by law. As stated above, mobile opt-in information and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.

Cookies

Our website uses cookies to operate the site and improve your experience. You can control cookies through your browser settings.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may opt out of text messages at any time by replying STOP.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" above shows when it was last revised.

Contact Us

Top Shape Fitness 701 East Bay Street, Suite 103, Charleston, SC 29403 Phone: (843) 990-9123 Email: eric@topshapefitness.com